BISCUIT BABES
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Terms and Conditions

 

 

Terms and Conditions

Effective Date: 7/1/2025

Welcome to Biscuit Babes! By visiting or shopping on our website, you agree to follow these Terms and Conditions (“Terms”) that govern your use of our services. These Terms comply with U.S. federal law and California state law, including consumer rights, online commerce, and fair use.

Please read these Terms carefully. If you do not agree, please do not use our website or services.

1. Use of Website & Eligibility

You must be at least 18 years old to use or purchase from our website. By using our site, you confirm that you meet this requirement and agree not to use our website for any unlawful or unauthorized purpose.

We reserve the right to refuse service, suspend accounts, or cancel orders if we suspect misuse, fraud, or violation of these Terms.

2. Product Availability & Pricing

We offer our products for sale while supplies last. Prices, descriptions, and availability may change without notice. We reserve the right to limit order quantities or cancel any order at our sole discretion.

All payments must be made at the time of order via our secure third-party payment processor. You agree to provide accurate billing and shipping information.

3. Refunds & Order Issues

All sales are final. Due to the handmade and perishable nature of our dog treats, we do not offer refunds, returns, or exchanges.

If you receive a damaged, incorrect, or incomplete order, you must notify us within 7 calendar days of delivery by emailing [YourEmail@biscuitbabes.net]. We may offer a replacement or store credit on a case-by-case basis.

4. Shipping & Delivery

Shipping rates and times are based on the destination and selected shipping method. Biscuit Babes is not responsible for delays caused by shipping carriers, incorrect addresses provided by the customer, or unforeseen delivery issues.

Once a product has been shipped, risk of loss transfers to the customer.

5. Intellectual Property

All content on this website — including logos, images, packaging designs, text, and product names — is the property of Biscuit Babes and protected by U.S. copyright and trademark laws. You may not copy, reproduce, or use our content for commercial purposes without express written permission.

6. User Behavior

You agree not to engage in any of the following:
– Uploading or sharing abusive, unlawful, or misleading content
– Engaging in hate speech, harassment, or spam
– Attempting to hack, access, or disrupt our systems or customer accounts

Violation of these rules may result in account termination or legal action.

7. Limitation of Liability

To the fullest extent permitted by law, Biscuit Babes, its owners, and affiliates are not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our website or products. All products are used at the customer’s own risk.

We do not guarantee that our site will be free from errors or uninterrupted.

Return and Refund Policy

 

Refund Policy

All sales are final.

At Biscuit Babes, we take great pride in crafting small-batch, handmade dog treats using simple, wholesome ingredients. Due to the perishable nature of our products and for safety reasons, we do not offer refunds, returns, or exchanges.

We encourage customers to double-check their orders before finalizing a purchase. If you have questions about ingredients or shipping before placing an order, we’re happy to help — just reach out.

That said, if your order arrives damaged or incomplete, please contact us within 7 days of delivery. While we do not process refunds, we may offer store credit or a replacement on a case-by-case basis to ensure your satisfaction.

To report an issue with your order, please contact us at: [info@biscuitbabes.net]

Thank you for understanding and supporting a small business built on care and quality.

Copyright © 2025 Biscuit BaBes - All Rights Reserved.

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